Payment
1.We accept alipay here.
2.All major credit cards are accepted through secure payment processor ESCROW.
Shipping
1.We are free shipping all of our items to worldwide within 48 hours by EMS/DHL/UPS or Hongkong Post/China Post,the shipping way will depend on the total amount of your order.
Shipping Way(free )
|
Delivey Time
|
Order Amount
|
China Post Air Mail
|
15-45 working days
|
<$50
|
Hongkong Post Air Mail
|
10-30 working days
|
>=$50
|
EMS
|
8-12 working days
|
>=$150
|
DHL/UPS/Fedex/TNT
|
3-8 working days
|
>=$150
|
2.Sometimes it may take up to 4-7 weeks due to strict custom inspection.
Question
1. Question: what is your Minimun order ?
Min.order is 15 usd, provide free shipping by china post to all country,After we ship, provide tracking number ,will cost about 15-45 days to arrive you.If you buy less than 15 usd, we will not delivery, please understand.
2. Question: how can you provide me express delivery?
When order more than 150 usd, please choose "china post" free shipping first, pay it directly.After you pay, we will change to send for you by FEDEX, UPS, DHL,or EMS,only take 6-9 days to arrive you after we ship.
3. Question: do you provide dropping shipping?
We provide drop shipping, can send the products to your customer directly.
4. Question: Could you provide more discount ?
The price on our website are the final price, most of them almost cheapest on the aliexpress.Please don’t ask us for more discount, we will not reply and don’t provide extra discount.
5. Question: Do they all have in stock, can I pay?
In normal, all our products are in stock, so you can order and pay directly. But some time,if we meet any one no stock, we will let you know before we ship, thenyou can make a change or refund.
6. Question: What is the processing time?
After you pay, we will start to process the order and try to send out for you within 1-3 days. Some big order may cost some more days, hope your understanding!
7. Question: If the products damaged or the parcel lost, what can I do?
Don't worry,if there are any quality problem or damaged products,or if the parcel lost,Please contact with us, we will refund or resend to you.
Service
1.If products are not same as desription or broken in the transit,We will resend or refund the money to you.
2.For any reason,youare not satisfied with the items,we accept returns and exchanges within 7 days after you received your item and you need to pay for the return shipping cost.
3.You can contact us by Trademanger or leaving us an message on aliexpress or email us,We will respond to you within 24 hours,and within 36 hours on Weekend.
Our working time:New York time 20:30-08:30,London time 01:30-13:30,Beijing time 09:30-21:30.